Delayed or Lost Packages:
In rare instances, a package may be delayed due to weather-related issues or sorting errors at the carrier's facility
If there is no progress in the tracking process within ten business days, we will reship your order

Shipping Methods:
To ensure prompt delivery, we use various carriers, including U.S. Mail & UPS Ground Shipping
The shipping method is determined by the size and weight of the package

Tracking Emails and Notifications:
Emails are sent automatically upon completion of your order
If you don't see the emails, check your Spam or Junk folder
Add [email protected] to your email address book
Once your package ships, you will receive a separate email updating your order status to "Shipped". This email will include your tracking information for easy monitoring of your shipment.